Problème Imprimante Dell
renzo Membre non connecté
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je viens d'installer Mageia sur mon PC et j'ai un problème avec mon imprimante Dell MFP 1815dn. (Avant j'utilisait Ubuntu 11.10 et je n'avait aucun problème de configuration):
l'imprimante est connectée à un port USB et lorsque j'utilise le logiciel d'installation Dell il semble la retrouver sans problème sur USB/mfp4.... toutefois la page d'impression ne se fait pas et l'imprimante affiche le message suivant:
USB CtrlEP.c 73 Rip Internal Error
When i try to cinfugure through the configuration center, it detects a printer on the parallel port....
Is there a solution to this issue...?
thanks a lot
renzo Membre non connecté
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j'ai fini en anlais... j'avais bu un café entre les deux...
renzo Membre non connecté
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Caché :
Bus 002 Device 005: ID 413c:5124 Dell Computer Corp. Laser MFP 1815
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x413c Dell Computer Corp.
idProduct 0x5124 Laser MFP 1815
bcdDevice 1.00
iManufacturer 1
iProduct 2
iSerial 3
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 55
bNumInterfaces 2
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 2mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 255 Vendor Specific Subclass
bInterfaceProtocol 255 Vendor Specific Protocol
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 10
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x84 EP 4 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 10
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 7 Printer
bInterfaceSubClass 1 Printer
bInterfaceProtocol 2 Bidirectional
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 10
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 10
can't get device qualifier: Connection timed out
can't get debug descriptor: Connection timed out
cannot read device status, Connection timed out (110)
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x413c Dell Computer Corp.
idProduct 0x5124 Laser MFP 1815
bcdDevice 1.00
iManufacturer 1
iProduct 2
iSerial 3
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 55
bNumInterfaces 2
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 2mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 255 Vendor Specific Subclass
bInterfaceProtocol 255 Vendor Specific Protocol
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 10
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x84 EP 4 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 10
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 7 Printer
bInterfaceSubClass 1 Printer
bInterfaceProtocol 2 Bidirectional
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 10
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 10
can't get device qualifier: Connection timed out
can't get debug descriptor: Connection timed out
cannot read device status, Connection timed out (110)
Modération LM22 : Merci d'utiliser les balises du petit cadenas : [hide][/hide] pour lecture + facile ; je le fais pour cette fois, 
renzo Membre non connecté
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lsusb:
Caché :
[root@localhost backend]# lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 012: ID 413c:5124 Dell Computer Corp. Laser MFP 1815
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 006: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse
[root@localhost backend]# lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 012: ID 413c:5124 Dell Computer Corp. Laser MFP 1815
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 006: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse
j'ai tenté la commande suivante:
Caché :
[root@localhost backend]# ./usb
DEBUG: list_devices_libusb
DEBUG: usb_find_busses=7
DEBUG: usb_find_devices=10
DEBUG: Failed to set configuration 1 for 413c:5124
DEBUG: Failed to set alternate interface 0 for 413c:5124: Numerical result out of range
DEBUG: list_devices_libusb
DEBUG: usb_find_busses=7
DEBUG: usb_find_devices=10
DEBUG: Failed to set configuration 1 for 413c:5124
DEBUG: Failed to set alternate interface 0 for 413c:5124: Numerical result out of range
renzo Membre non connecté
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Il me semble qu'à l'origine ce pilote est celui de Samsung qui semble etre compatible Dell.
Peut -être faut-il changer quelque chose dans le scripte install.sh?
Papoteur Membre non connecté
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Administrateur
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Forgeron
Juste pour interrompre ton monologue. Car je ne pense pas pouvoir beaucoup t'aider.
Le "Failed to set configuration" me fait penser que l'imprimante est vue, mais pas reconnue, au sens où le système ne lui associe pas le module qui convient pour communiquer avec elle.
Bon courage
renzo Membre non connecté
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1 - J'ai vraiment besoin de mon imprimante-scanner... sinon il faudra que je retourne sur Ubuntu
2- j'ai vraiment pas envie de retourner sur Ubuntu...
Ce qui m’étonne c'est que le centre de contrôle me trouve une imprimante sur LPT1... tout cela me laisse rêveur.
alaum Membre non connecté
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renzo Membre non connecté
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alaum Membre non connecté
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Tu vas dans administration > Add printer, si l'imprimante est allumée et connectée, elle doit être détectée ; puis tu suis la procédure.
renzo Membre non connecté
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toutefois il semble que CUPS ne détecte pas mon imprimante sur le port USB... il détecte une imprimante sur LPT1.
Je suis aussi connécté à un photocopieur XErox WorkCentre7120 via la prise Ethernet (au travers d'une FreeBox), c'est peut être celle la qui est détectée....
N'y a t il pas un problème possible au niveau de cupsd.conf? ou un problème de droits d'accès dans les fichiers de configuration, bien que je fasse toutes les manips en root.
renzo Membre non connecté
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Caché :
Nov 7 13:45:18 localhost kernel: usb 2-5: new high speed USB device using ehci_hcd and address 4
Nov 7 13:45:18 localhost kernel: usb 2-5: New USB device found, idVendor=413c, idProduct=5124
Nov 7 13:45:18 localhost kernel: usb 2-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 7 13:45:18 localhost kernel: usb 2-5: Product: DELL Laser MFP 1815
Nov 7 13:45:18 localhost kernel: usb 2-5: Manufacturer: Dell
Nov 7 13:45:18 localhost kernel: usb 2-5: SerialNumber: 1ZHCD91.........
Nov 7 13:45:18 localhost mtp-probe: checking bus 2, device 4: "/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-5"
Nov 7 13:45:19 localhost mtp-probe: bus: 2, device: 4 was not an MTP device
Nov 7 13:45:19 localhost kernel: WARNING! power/level is deprecated; use power/control instead
Nov 7 13:45:20 localhost udev-configure-printer: add /devices/pci0000:00/0000:00:1d.7/usb2/2-5/2-5:1.1
Nov 7 13:45:20 localhost udev-configure-printer: parent devpath is /devices/pci0000:00/0000:00:1d.7/usb2/2-5
Nov 7 13:45:20 localhost udev-configure-printer: Device vendor/product is 413C:5124
Nov 7 13:45:25 localhost udev-configure-printer: failed set altinterface
Nov 7 13:45:25 localhost udev-configure-printer: invalid or missing IEEE 1284 Device ID
Nov 7 13:45:49 localhost drakconf.real[21857]: ### Program is starting ###
Nov 7 13:46:04 localhost drakconf.real[21904]: ### Program is starting ###
Nov 7 13:46:15 localhost kernel: parport 0x378 (WARNING): CTR: wrote 0x0c, read 0xff
Nov 7 13:46:15 localhost kernel: parport 0x378 (WARNING): DATA: wrote 0xaa, read 0xff
Nov 7 13:46:15 localhost kernel: parport 0x378: You gave this address, but there is probably no parallel port there!
Nov 7 13:46:15 localhost kernel: parport0: PC-style at 0x378, irq 7 [PCSPP,TRISTATE]
Nov 7 13:46:15 localhost udev-configure-printer: add /module/lp
Nov 7 13:46:15 localhost udev-configure-printer: Failed to get parent
Nov 7 13:46:15 localhost kernel: lp0: using parport0 (interrupt-driven).
Nov 7 13:46:15 localhost kernel: lp0: console ready
Nov 7 13:46:15 localhost kernel: ppdev: user-space parallel port driver
Nov 7 13:46:15 localhost udev-configure-printer: add /devices/platform/parport_pc.888/printer/lp0
Nov 7 13:46:15 localhost udev-configure-printer: Failed to get parent
Nov 7 13:46:15 localhost hp[22015]: io/hpmud/pp.c 627: unable to read device-id ret=-1
Nov 7 13:46:26 localhost python: io/hpmud/pp.c 627: unable to read device-id ret=-1
Nov 7 13:46:26 localhost kernel: Shorewall:net2fw
ROP:IN=eth0 OUT= MAC=00:19:d1:27:3f:64:08:00:37:a0:9a:2e:08:00 SRC=192.168.0.223 DST=192.168.0.12 LEN=80 TOS=0x00 PREC=0x00 TTL=64 ID=9743 PROTO=UDP SPT=161 DPT=55554 LEN=60
Nov 7 13:46:39 localhost kernel: parport 0x378 (WARNING): CTR: wrote 0x0c, read 0xff
Nov 7 13:46:39 localhost kernel: parport 0x378 (WARNING): DATA: wrote 0xaa, read 0xff
Nov 7 13:46:39 localhost kernel: parport 0x378: You gave this address, but there is probably no parallel port there!
Nov 7 13:46:39 localhost kernel: parport0: PC-style at 0x378, irq 7 [PCSPP,TRISTATE]
Nov 7 13:46:40 localhost kernel: lp0: using parport0 (interrupt-driven).
Nov 7 13:46:40 localhost kernel: lp0: console ready
Nov 7 13:46:40 localhost kernel: ppdev: user-space parallel port driver
Nov 7 13:45:18 localhost kernel: usb 2-5: new high speed USB device using ehci_hcd and address 4
Nov 7 13:45:18 localhost kernel: usb 2-5: New USB device found, idVendor=413c, idProduct=5124
Nov 7 13:45:18 localhost kernel: usb 2-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 7 13:45:18 localhost kernel: usb 2-5: Product: DELL Laser MFP 1815
Nov 7 13:45:18 localhost kernel: usb 2-5: Manufacturer: Dell
Nov 7 13:45:18 localhost kernel: usb 2-5: SerialNumber: 1ZHCD91.........
Nov 7 13:45:18 localhost mtp-probe: checking bus 2, device 4: "/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-5"
Nov 7 13:45:19 localhost mtp-probe: bus: 2, device: 4 was not an MTP device
Nov 7 13:45:19 localhost kernel: WARNING! power/level is deprecated; use power/control instead
Nov 7 13:45:20 localhost udev-configure-printer: add /devices/pci0000:00/0000:00:1d.7/usb2/2-5/2-5:1.1
Nov 7 13:45:20 localhost udev-configure-printer: parent devpath is /devices/pci0000:00/0000:00:1d.7/usb2/2-5
Nov 7 13:45:20 localhost udev-configure-printer: Device vendor/product is 413C:5124
Nov 7 13:45:25 localhost udev-configure-printer: failed set altinterface
Nov 7 13:45:25 localhost udev-configure-printer: invalid or missing IEEE 1284 Device ID
Nov 7 13:45:49 localhost drakconf.real[21857]: ### Program is starting ###
Nov 7 13:46:04 localhost drakconf.real[21904]: ### Program is starting ###
Nov 7 13:46:15 localhost kernel: parport 0x378 (WARNING): CTR: wrote 0x0c, read 0xff
Nov 7 13:46:15 localhost kernel: parport 0x378 (WARNING): DATA: wrote 0xaa, read 0xff
Nov 7 13:46:15 localhost kernel: parport 0x378: You gave this address, but there is probably no parallel port there!
Nov 7 13:46:15 localhost kernel: parport0: PC-style at 0x378, irq 7 [PCSPP,TRISTATE]
Nov 7 13:46:15 localhost udev-configure-printer: add /module/lp
Nov 7 13:46:15 localhost udev-configure-printer: Failed to get parent
Nov 7 13:46:15 localhost kernel: lp0: using parport0 (interrupt-driven).
Nov 7 13:46:15 localhost kernel: lp0: console ready
Nov 7 13:46:15 localhost kernel: ppdev: user-space parallel port driver
Nov 7 13:46:15 localhost udev-configure-printer: add /devices/platform/parport_pc.888/printer/lp0
Nov 7 13:46:15 localhost udev-configure-printer: Failed to get parent
Nov 7 13:46:15 localhost hp[22015]: io/hpmud/pp.c 627: unable to read device-id ret=-1
Nov 7 13:46:26 localhost python: io/hpmud/pp.c 627: unable to read device-id ret=-1
Nov 7 13:46:26 localhost kernel: Shorewall:net2fw
ROP:IN=eth0 OUT= MAC=00:19:d1:27:3f:64:08:00:37:a0:9a:2e:08:00 SRC=192.168.0.223 DST=192.168.0.12 LEN=80 TOS=0x00 PREC=0x00 TTL=64 ID=9743 PROTO=UDP SPT=161 DPT=55554 LEN=60Nov 7 13:46:39 localhost kernel: parport 0x378 (WARNING): CTR: wrote 0x0c, read 0xff
Nov 7 13:46:39 localhost kernel: parport 0x378 (WARNING): DATA: wrote 0xaa, read 0xff
Nov 7 13:46:39 localhost kernel: parport 0x378: You gave this address, but there is probably no parallel port there!
Nov 7 13:46:39 localhost kernel: parport0: PC-style at 0x378, irq 7 [PCSPP,TRISTATE]
Nov 7 13:46:40 localhost kernel: lp0: using parport0 (interrupt-driven).
Nov 7 13:46:40 localhost kernel: lp0: console ready
Nov 7 13:46:40 localhost kernel: ppdev: user-space parallel port driver
j'avoue ne pas tout comprendre....
alaum Membre non connecté
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renzo Membre non connecté
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je vais farfouiller un peu
renzo Membre non connecté
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Caché :
Nov 9 17:37:02 localhost kernel: usb 2-5: new high speed USB device using ehci_hcd and address 6
Nov 9 17:37:02 localhost kernel: usb 2-5: New USB device found, idVendor=413c, idProduct=5124
Nov 9 17:37:02 localhost kernel: usb 2-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 9 17:37:02 localhost kernel: usb 2-5: Product: DELL Laser MFP 1815
Nov 9 17:37:02 localhost kernel: usb 2-5: Manufacturer: Dell
Nov 9 17:37:02 localhost kernel: usb 2-5: SerialNumber: 1ZHCD91.........
Nov 9 17:37:02 localhost mtp-probe: checking bus 2, device 6: "/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-5"
Nov 9 17:37:03 localhost mtp-probe: bus: 2, device: 6 was not an MTP device
Nov 9 17:37:04 localhost udev-configure-printer: add /devices/pci0000:00/0000:00:1d.7/usb2/2-5/2-5:1.1
Nov 9 17:37:04 localhost udev-configure-printer: parent devpath is /devices/pci0000:00/0000:00:1d.7/usb2/2-5
Nov 9 17:37:04 localhost udev-configure-printer: Device vendor/product is 413C:5124
Nov 9 17:37:09 localhost udev-configure-printer: failed set altinterface
Nov 9 17:37:09 localhost udev-configure-printer: invalid or missing IEEE 1284 Device ID
Nov 9 17:37:02 localhost kernel: usb 2-5: new high speed USB device using ehci_hcd and address 6
Nov 9 17:37:02 localhost kernel: usb 2-5: New USB device found, idVendor=413c, idProduct=5124
Nov 9 17:37:02 localhost kernel: usb 2-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 9 17:37:02 localhost kernel: usb 2-5: Product: DELL Laser MFP 1815
Nov 9 17:37:02 localhost kernel: usb 2-5: Manufacturer: Dell
Nov 9 17:37:02 localhost kernel: usb 2-5: SerialNumber: 1ZHCD91.........
Nov 9 17:37:02 localhost mtp-probe: checking bus 2, device 6: "/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-5"
Nov 9 17:37:03 localhost mtp-probe: bus: 2, device: 6 was not an MTP device
Nov 9 17:37:04 localhost udev-configure-printer: add /devices/pci0000:00/0000:00:1d.7/usb2/2-5/2-5:1.1
Nov 9 17:37:04 localhost udev-configure-printer: parent devpath is /devices/pci0000:00/0000:00:1d.7/usb2/2-5
Nov 9 17:37:04 localhost udev-configure-printer: Device vendor/product is 413C:5124
Nov 9 17:37:09 localhost udev-configure-printer: failed set altinterface
Nov 9 17:37:09 localhost udev-configure-printer: invalid or missing IEEE 1284 Device ID
ça ressemble fort à un indice!!!
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