Forum

$ hp-doctor

HP Linux Imaging and Printing System (ver. 3.19.5)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


HP Linux Imaging and Printing System (ver. 3.19.5)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

/Gtk-Message: 19:01:46.805: Failed to load module "canberra-gtk-module"


Checking for Deprecated items....
No Deprecated items are found


Checking for HPLIP updates....
error: Failed to locate hp-upgrade utility


Checking for Dependencies....

---------------
| SYSTEM INFO |
---------------

Kernel: 5.6.14-desktop-2.mga7 #1 SMP Wed May 20 23:14:20 UTC 2020 GNU/Linux
Host: localhost
Proc: 5.6.14-desktop-2.mga7 #1 SMP Wed May 20 23:14:20 UTC 2020 GNU/Linux
Distribution: 99 7
Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.19.5
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 99 distro 7 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.19.5

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.19.5
html=/usr/share/doc/hplip-3.19.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=yes
internal-tag=3.19.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:


Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[fax]
email_address =
voice_phone =

[last_used]
device_uri = hp:/net/DeskJet_2600_series?ip=192.168.1.124
printer_name = DeskJet_2600
working_dir = .

[polling]
device_list =
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1563282160
notify_upgrade = false
pending_upgrade_time = 0

[installation]
date_time = 06/13/20 19:01:47
version = 3.19.5


<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

-------------------------
| External Dependencies |
-------------------------

error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.27 OK -
Gtk-Message: 19:01:48.507: Failed to load module "canberra-gtk-module"
Gtk-Message: 19:01:48.527: Failed to load module "canberra-gtk-module"
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
dbus DBus - Message bus system REQUIRED - 1.13.8 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.116 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -

------------------------
| General Dependencies |
------------------------

libjpeg libjpeg - JPEG library REQUIRED - - OK -
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
libpthread libpthread - POSIX threads library REQUIRED - b'2.29' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.0 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.7.6 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
python3-pyqt5-dbus PyQt 5 DBus - DBus Support for PyQt5 OPTIONAL 5.0 5.12.1 OK -
python3-pyqt5 PyQt 5- Qt interface for Python (for Qt version 4.x) REQUIRED 5.0 5.12.1 OK -
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.8 OK -
python3-xml Python XML libraries REQUIRED - 2.2.7 OK -
error: python3-devel Python devel - Python development files REQUIRED 2.2 3.7.6 MISSING 'python3-devel needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.34 OK -

--------------
| COMPILEDEP |
--------------

error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 8.4.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -

---------------------
| Python Extentions |
---------------------

cupsext CUPS-Extension REQUIRED - 3.19.5 OK -
hpmudext IO-Extension REQUIRED - 3.19.5 OK -

----------------------
| Scan Configuration |
----------------------

hpaio HPLIP-SANE-Backend REQUIRED - 3.19.5 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.19.5 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `v4l:/dev/video0' is a Noname Lenovo EasyCamera: Lenovo EasyC virtual device


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


lpstat
------
Type: Unknown
Device URI: Aucune destination ajoutée.


--------------
| PERMISSION |
--------------

Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'cups-common' package is missing or 'cups' service is not running.
error: 'libcups2-devel' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing or 'cups' service is not running.
error: 'libsane1-devel' package is missing/incompatible
error: 'sane-backends' package is missing/incompatible
error: 'libnet-snmp-devel' package is missing/incompatible
error: 'libpython3-devel' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libgphoto-devel' package is missing/incompatible


ENTER ROOT/SUPERUSER PASSWORD
-----------------------------
Please enter the root/superuser password:
Do you want to update repository and Install missing/incompatible packages. (a=install all*, c=custom_install, s=skip):a
Updating repository
-------------------
cmd =su - -c "rm /etc/hp/hplip.conf"
Installing Missing/Incompatible packages
----------------------------------------
cmd =su - -c "urpmi --allow-force --force --auto cups"
cmd =su - -c "urpmi --allow-force --force --auto cups-common"
error: Failed to install 'cups-common' package, please install manually.
cmd =su - -c "urpmi --allow-force --force --auto libcups2-devel"
error: Failed to install 'libcups2-devel' package, please install manually.
cmd =su - -c "urpmi --allow-force --force --auto libcups2"
cmd =su - -c "urpmi --allow-force --force --auto libsane1-devel"
cmd =su - -c "urpmi --allow-force --force --auto sane-backends"
cmd =su - -c "urpmi --allow-force --force --auto libnet-snmp-devel"
cmd =su - -c "urpmi --allow-force --force --auto libpython3-devel"
cmd =su - -c "urpmi --allow-force --force --auto libtool"
cmd =su - -c "urpmi --allow-force --force --auto libgphoto-devel"


Checking Permissions....


Checking for Configured Queues....
No Queue added

warning: No Queue(s) configured.


Checking for HP Properitery Plugin's....
No plug-in printers are configured.

Diagnose completed...



More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html[/hide]